TERMS & CONDITIONS
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Last Updated: 22-02-2026
Welcome to OJO Knots. By accessing, browsing, or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
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1. GENERAL
This website is owned and operated by OJO Knots. Throughout the site, the terms “we”, “us”, and “our” refer to OJO Knots.
By visiting our website and/or purchasing something from us, you agree to engage in our “Service” and be bound by these Terms.
If you do not agree to all the terms stated here, please do not use this website.
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2. PRODUCTS & SERVICES
OJO Knots offers:
Handmade crochet products
DIY kits and materials
Online and offline crochet workshops/classes
Digital content such as patterns, tutorials, or guides
All products are handmade; therefore, slight variations in color, size, or finish are natural and part of the craft.
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3. PRICING & PAYMENTS
All prices are listed in INR (₹) unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Full payment is required to confirm any order, workshop seat, or booking.
We use secure third-party payment gateways. We do not store your payment details.
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4. WORKSHOP / CLASS BOOKINGS
Seats for workshops are limited and confirmed only after payment.
Workshop materials (if included) will be specified in the event details.
Participants must bring required supplies if mentioned in the class description.
OJO Knots reserves the right to reschedule a class due to unforeseen circumstances.
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5. CANCELLATION & REFUND POLICY
For Physical Products:
As items are handmade-to-order, we do not offer refunds once production has started.
Exchanges are considered only if the product is damaged during shipping (proof required within 48 hours of delivery).
For Workshops / Classes:
Fees are non-refundable once booked.
If you are unable to attend, we may allow:
Transfer to another batch (subject to availability), OR
Credit for a future workshop valid for 30 days).
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6. SHIPPING POLICY
Orders are processed within 5-10 business days unless otherwise stated.
Delivery timelines depend on courier partners and location.
We are not responsible for delays caused by courier services.
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7. INTELLECTUAL PROPERTY
All content on this website — including:
Designs
Patterns
Photographs
Videos
Workshop material
Branding and logo
are the exclusive property of OJO Knots.
You may not:
Copy, reproduce, resell, or distribute our designs or teaching material
Teach our patterns commercially without written permission
Use our content for business or resale purposes
Personal use is allowed.
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8. USER RESPONSIBILITIES
By using this website, you agree:
Not to misuse content or attempt unauthorized access
Not to reproduce products for commercial resale
To provide accurate information during purchase or registration
9. LIMITATION OF LIABILITY
OJO Knots shall not be held liable for:
Any injury resulting from misuse of tools or materials during workshops
Allergic reactions to yarn or materials
Indirect or incidental damages arising from product use
Participants are responsible for safe crafting practices.
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10. PRIVACY
Your personal information is used only for:
Processing orders
Communicating workshop details
Customer support
We do not sell or share your data with third parties.
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11. MODIFICATIONS TO TERMS
We reserve the right to update or change these Terms & Conditions at any time.
Changes will take effect immediately upon posting on the website.
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12. CONTACT INFORMATION
For any questions regarding these Terms, please contact:
OJO Knots
Email: ojoknots@gmail.om
Instagram: crafted_by_sarika
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Thank you for supporting handmade and learning the art of crochet with OJO Knots.